At M3DPrinting.net, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.
- Customized Items: Because of the personalized nature of custom 3D-printed items, they are non-refundable unless there is a defect or error attributable to M3DPrinting.net.
- Standard Items: undamaged products in their original packaging are eligible for refunds within 30 days of delivery.
- Contact Us: To initiate a refund, [18187431845] or [Matthew@m3dprinting.net] within 30 days of receiving your item.
- Shipping and handling fees are non-refundable.
- Any applicable restocking fees may apply, which will be communicated before issuing a refund.
If the product you receive is defective or incorrect:
- Please notify us within 7 days of delivery.
- We may replace the item or issue a full refund at our discretion.